Privacy Policy — Monlam AI

Mobile app: Monlam AI · Android: ai.monlam.monlam_ai · iOS: ai.monlam.monlamAi · Developer: Monlam

Last updated: October 2026

Monlam AI (“we”, “us”, “the App”) is the mobile application published on Google Play and the Apple App Store as Monlam AI. It is developed and operated by Monlam, the developer account shown on our store listings.

Monlam AI showcases Tibetan language AI tools—including translation, speech-to-text, text-to-speech, and optical character recognition (OCR)—along with product information about our Melong model and in-app news content. This Privacy Policy explains what information is processed when you use the App on Android, iOS, or other supported platforms, and your choices.

Application & developer identification

This policy applies only to the app and developer listed below (identifiers should match Google Play Console and App Store Connect).

Application name (store listing)
Monlam AI
Android application ID (package name)
ai.monlam.monlam_ai
iOS bundle identifier
ai.monlam.monlamAi
Developer name
Monlam
Legal entity / data controller
Monlam
Privacy contact email
monlamtech@gmail.com

Host this page at a public HTTPS URL (for example https://monlamai.studio/privacy-policy) and enter that URL in Google Play Console under App content → Privacy policy and in App Store Connect under your app’s privacy policy field. The same URL is linked from the App under More → Privacy Policy.

1) Summary — the short version

Monlam AI sends the text, audio, and images you choose to use with our features to Monlam’s servers (api-v1.monlamai.studio and related endpoints) so we can run translation, transcription, speech synthesis, and OCR. We do not sell your personal information and we do not show third-party advertising in the App.

2) App permissions — what we access and why

The App requests device access only for features you use:

You can revoke permissions in your device settings; related features may stop working.

2a) Android permissions (typical declarations)

Common Android declarations include:

Exact permissions depend on your Android version and the features you use. They are not used for ads or cross-app tracking.

2b) iOS usage descriptions

On iOS, the App may show system permission prompts with purposes such as:

3) Data collection and processing

Content you provide (processed on our servers)

We process this content to return results to your device. Depending on configuration, our systems may retain request logs or content for a limited period for abuse prevention, debugging, and service reliability. Contact us if you have questions about retention for a specific feature.

Technical and request data

Stored on your device

The App includes infrastructure for secure storage that may be used for future sign-in features; the current public release does not require account registration.

What we do not collect in the current App version

4) How we use information

5) Sharing with third parties

We use cloud and infrastructure providers to host APIs and process AI workloads. They access data only to perform services for us under contractual confidentiality and security obligations.

When you use Share or open links outside the App, you choose what to send to other apps or websites; their privacy practices apply separately.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger or acquisition, subject to applicable notice requirements.

We do not sell personal information.

6) Data retention & deletion

Server-side retention depends on the feature and our operational needs (for example log rotation, abuse prevention, and model quality). Contact us at monlamtech@gmail.com to ask about deletion of content associated with a specific request, where feasible.

Local preferences and temporary files are removed when you clear app storage or uninstall the App. Files you saved to Downloads or shared elsewhere remain under your control on the device or in the destination app.

7) Children’s privacy

Monlam AI is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. Contact us if you believe a child has provided personal data through the App.

8) Your rights (EEA/UK, California, and similar)

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You can change language and theme in the App, revoke device permissions, uninstall the App, or email us. We respond within a reasonable time as required by law.

Where applicable, we rely on contract (providing the service you request), legitimate interests (security and improvement), consent (device permissions), and legal obligation.

9) Security

We use technical and organizational measures including HTTPS for API traffic. Data stored on your device uses platform storage APIs. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10) Google Play Data safety & Apple privacy labels (summary)

Align your store disclosures with this summary for the current App version:

Category Examples in Monlam AI Purpose Shared?
User-generated content / messages Text for translation or TTS; chat-style API payloads AI language features Service providers only
Audio Recordings and uploaded audio for STT Transcription Service providers only
Photos and files Images for OCR; files you pick Recognition and transcription Service providers only
App activity / diagnostics API request metadata, feature usage logs on servers Operate and secure the service Service providers only
Device or other IDs Not collected for advertising; standard network metadata may appear in server logs Security and operations Not sold

Data is encrypted in transit (HTTPS). Collection is not used for third-party advertising. Users are not required to create an account in the current release.

11) International transfers

We and our providers may process information in countries other than yours. Where required, we use appropriate safeguards for cross-border transfers.

12) Changes to this policy

We may update this policy for new features (for example account sign-in), legal requirements, or clearer disclosures. We will change the “Last updated” date on this page. Material changes may be communicated in the App or as required by law.

13) Contact

For privacy questions or requests about Monlam AI (ai.monlam.monlam_ai / ai.monlam.monlamAi), developer Monlam:

Email: monlamtech@gmail.com